Simple. Honest. Professional.MAIN Administration Office 10236 NW 47th Street, Sunrise, Florida 33351
Boca Raton - Pompano Beach - Deerfield - Coconut Creek - Parkland - Coral Springs - Margate - Tamarac - N. Lauderdale - Lauderhill - Sunrise - Weston - Davie - Fort Lauderdale Plantation - Sunrise - Pembroke Pines - Miramar - Cooper City - S.W. Ranches - Dania Beach - Hollywood
Established in the S. Florida Area in 2000, AAA Century Appliance LLC has continuously gained the trust of our customers' by offering the very best value and service for their appliance needs. We are one of the premier appliance repair companies operating in Palm Beach, Broward, and Miami/Dade County because we believe in recruiting the best Technicians' and Professional Office Staff, which enables us to offer our clients' an exceptional service experience. We are committed to raising the bar in our field.
One of the ways Century Appliance Inc. has challenged the way a typical appliance repair company operates, was by conducting a survey asking the general public in Dade, Broward, and Palm Beach Counties, what they would like to see change in the Appliance Service Industry.
By far, the largest complaint made by consumers in all three Counties was of the
HIGH COST of SERVICE CALL FEES.
A Service Call Fee, is a Non-Refundable fee companies charge for a diagnosis of an appliance
The National Average for a Service Call Fee in 2005 was $25.00
In January 2016 it was between $55.00 - $115.00 per Appliance
Sears Appliance Service: $95.00 Service Call Fee
General Electric Service: $89.95 Home Charge Fee
LG - Life's Good $125.00 Service Call Fee
There are many advertisements that will claim "Free Service Call Fee with Repair". However, don't be fooled by a misleading ad. ALL APPLIANCE REPAIR & SERVICE COMPANIES WILL CHARGE A SERVICE CALL FEE. The fee is usually applied to the total cost of the repair, so many companies will claim it's FREE, but is it? We ask, "What if the technician finds your appliance is operating correctly? What if you decide the repair cost is too high and would rather buy a NEW appliance instead of fixing the old one? So many "What if's" but always the same cost. In 2014, we LOWERED our Service Call Fee from $45.00 to the current PROMOTION of $19.99 per appliance. This has provided our clients' with security and freedom to make an informed decision on whether or not to repair their appliance without the pressure of a HIGH Non-Refundable Fee.
The second most common complaint reported in the the industry is the lack of PROFESSIONALISM.
S. Florida Residents' have spoken and we are PAYING ATTENTION....
When calling a telephone company, bank, even local grocery store many will find that the simple courtesy of "Please", "Thank you", and "May I?" are almost nonexistent these days. Although these are simple words, they still convey mutual respect and consideration which can make an ordinary interaction a far more pleasant experience. We have invested in extensive customer service courses for every member of our staff. From our Scheduling Department, to our Accounting & Management Team, everyone is involved. The emphasis during training is on the "person-to-person" interaction that is missing in the Service Industry. Many Corporations have reduced the customer service experience dramatically which can often leave a client feeling like nothing more than a number or a dollar dollar sign. At AAA Century Appliance LLC, we recognize that you are a person with unique, individual appliance needs and a budget. From the private individuals to Landlord/Tenants to the Large Management companies that contact our various offices, we recognize that each client will have different questions and concerns, and although we strive to provide a more personalized experience, everyone is "greeted" by professional, pleasant, and polite staff members who are ready to assist with you with genuine interest for your concerns.
WE'VE MADE IT OUR MISSION..... to earn your trust by offering S. Florida Residents' honest, professional, personalized service. Our administrative staff and factory trained technicians will work together as a team to ensure that your experience with AAA Century Appliance LLC is a positive one.
IT IS OUR OBLIGATION.....to provide competitive pricing that reflects the nation's current economic standing, while providing excellent service.
IT IS OUR HOPE.....that our clients feel that AAA Century Appliance LLC provided the type of service they feel comfortable and confidant in sharing and referring their friends, family, and colleagues' to for their appliance service needs in the future.
WHAT TO EXPECT WITH YOUR SERVICE:
15 + Years Experience - Professional Office Staff
Uniformed Technicians with ID
Courtesy Call 15Min (up to 1 Hour) Before Arrival**
NEW Factory Original OEM Parts
Daily Updates on Part Orders - ***Expedited Part Orders
We Accept: Visa, Mastercard, American Express, Discover Personal Checks (with ID), and Cash
**Technnicians are required to call 15 MIN before arrival, unless otherwise requested. This is for the client to know the Technician is on the way and also for the Technician to know the client is ready and available to meet with him
***Overnight and/or Next Day Shipment for Part Orders is Available for an Additional Fee
BUSINESS ADMINISTRATIVE HOURS:
Monday - Friday 8:00am to 4:00pm
SERVICE APPOINTMENT HOURS:
Monday - Friday 8:00am to 7:00pm
Saturday 8:00am to 4:00pm
Please visit the "Set Your Appointment" Page to Request your Service Reservation Online!
* 2015 NOTICE * 2015 NOTICE * 2015 NOTICE *
AAA CENTURY APPLIANCE DOES NOT PROVIDE SERVICE FOR THE FOLLOWING APPLIANCES :
SMALL APPLIANCES, CONVECTION OR GAS APPLIANCES, MICROWAVES, WATER HEATERS, COMMERCIAL APPLIANCES
MANUFACTURE BRANDS WE DO NOT SERVICE:
BOSCH, SAMSUNG, VIKING, THERMADORE, HAIER, OTHERS
AAA CENTURY APPLIANCE DOES NOT PROVIDE SERVICE ON
COMMERCIAL PROPERTY OR BUSINESS LOCATIONS
ZIP CODES WE DO NOT SERVICE :
33140, 33139, 33160, 33180, 33009, 33445, 33446, 33487, 33483
WE DO NOT PROVIDE SERVICE FOR :
HIGHRISE BUILDINGS ON OCEAN DRIVE OR OCEAN BLVD.
*WE APOLOGIZE FOR ANY INCONVENIENCE
AND WE THANK YOU FOR YOUR CONSIDERATION!